SHIPPING & DELIVERY

We handcraft every blanket with love, care, and sunshine—so here’s what to expect when you place your order

Processing Time

Each blanket is handmade to order. Please allow 5-7 business days for your blanket to be knit, packed, and prepared for shipment (custom orders may take up to 10 days—if so, we’ll keep you updated) 

Shipping Options

TBD

Packaging

Each order is wrapped with care and love—ready to gift or enjoy. Want to add a name tag, gift note, or extra-special packaging? Visit our Add-Ons section

 

RETURNS & Exchanges 

Every Soleil & Stitch piece is handmade with love—and we want you to feel just as cozy about your purchase as you do wrapped up in your blanket 

All Sales Are Final

Because each item is made to order by hand, we do not accept returns or exchanges at this time. This helps us maintain quality, reduce waste, and honor the time that goes into every stitch

Not What You Expected?

We’re committed to making things right. If your order arrives damaged or there’s a mistake, please reach out within 3 days of delivery so we can help fix it as quickly as possible 

📸 Tip: Photos of the issue help us resolve things faster!

Custom Orders

Personalized and custom-sized items are not eligible for returns unless there is a defect. Please double-check your color and size choices before checking out—we’re happy to answer any questions before we start your piece!

 

TRACKING YOUR ORDER

TBD

 

100% SECURE ORDERING 

All payments are processed securely through trust platforms like (TBD). We never see or store your full credit card information

 

PRIVACY POLICY

We value your trust—so here’s how we keep your information safe at Soleil & Stitch 

What We Collect

When you place an order or sign up for updates, we may collect basic information like your name, email address, shipping details, and payment method (securely processed via our payment provider). We only collect what we need to fulfill your order or keep in touch—with your permission

How We Use Your Info

We use your information to : 

-Process and ship your orders 

-Contact you about your purchase

-Send Occasional emails or updates (only if you subscribe)